We answer questions about orders & amp; sober club. Instructions for use can be found onthis side. If your question is not answered here, write our Customer service an email, visit us atFacebook to chat with us on Facebook Messenger - or visit ourHelp pages.

Is it possible to change my order later?

In order to ensure that the order is shipped quickly, incoming orders are immediately processed and unfortunately cannot be modified.

How much are the shipping costs?

How fast is shipping?

Can I cancel my order?

How and where can I redeem a voucher?

Which countries are delivered to? Is there worldwide delivery?

Is my order and my data secure?

How do I know if my order arrived and is being processed?

I forgot to redeem my voucher - can this be taken into account later?

What payment options do I have?

Is delivery to a DHL Packstation or post office possible?

Can I track my order - if so, how?

How can I initiate a return?

EXPERIENCE THE SOBER QUALITY
Exceptional and classy.

MICHAEL B.

Received, unpacked and tested immediately; Just a dream. I love The concept. Great quality, a cream that is tailored exactly to my needs and very effective. I noticed the first improvements after just one week: softer, smooth skin, fewer wrinkles in the morning and fewer pimples in the forehead area. Thanks, will definitely order again.
EXPERIENCE THE SOBER QUALITY
Visible success

Thomas W.

My dermatologist advised me to do more for my mature skin. I came across Sober on the Internet. I have been using the Hydra Defense face cream for 2 months. With success! I'm very satisfied. Thanks!
EXPERIENCE THE SOBER QUALITY
High quality goods

MICHAEL K.

Timeshift Anti-Aging Serum - A great product for daily skin care. The serum has a pleasant smell, perhaps due to the green tea extract it contains. I have applied it daily and it feels very comfortable on the skin. Great product and would be happy again...
EXPERIENCE THE SOBER QUALITY
Best facewash I have ever used

Ernest H.

Risking to sound too overexcited, this is really the best I've tried! My skin feels very soft even after the first use, and the effect never disappoints. Redness has improved considerably; pores, too. Additionally to daily cleaning, once a week I leave it on my skin for a few minutes, and I can feel a good but gentle peeling effect. Simply everything is nice about it, including packaging, look, smell etc. One small space for improvement: the dispenser sometimes chokes or gives out very little, but it recovers after another push.
EXPERIENCE THE SOBER QUALITY
Accompanies my everyday life

Anne S.

Top products at a fair price when you take quantity and individuality into account. It's nice that natural ingredients are used. Delivery was quick, advice was great and very friendly. Definitely recommended.