Our goal:100% satisfaction
Our passion for innovation and our pursuit of operational excellence accompany us on our way to inspire our users: people who have placed their valuable trust in us. We invite everyone to walk this path with us and to discover the best care for people and the environment. We are so convinced of the quality and effectiveness of our products that we invite all of our users to test them and, if they don't like it, to receive a refund of the purchase price - without giving a reason.
We promise that every order will be 100% satisfactory. We guarantee this with our 100% satisfaction guarantee: If you are not satisfied with your order, you will get your money back. Your statutory rights as a consumer, in particular an existing right of withdrawal and the rights to supplementary performance, reduction of the purchase price, withdrawal and damages, exist independently of this guarantee and are not restricted by it.
You can find more information here about our mission, our values and awards.