Working at sober - good for people and the environment.

We develop and produce premium beauty cosmetics for the highest demands. In our products we combine the best of nature and science with our Clean Care philosophy and have been conquering the European market since 2017. We are a place for passionate doers.

As soon as possible, you will add to us as Customer Service Manager: in (m / f / d) with up to 20 hours / week . You act independently in your area and you still have the opportunity to immerse yourself in all areas of the company.


  • You are the first point of contact for our customers in the online shop (B2C) and are available to provide advice and support for inquiries by email and, if necessary, on the phone
  • You ensure a high quality of service by answering queries and, if necessary, complaints in a solution-oriented and efficient manner
  • You are not afraid to actively address customers and thus create a trusting customer relationship
  • You are responsible for the returns and complaint management and provide our customers with current product samples (mail items)

Key qualifications:

  • You have successfully completed your commercial training and have some professional experience in customer service, ideally in e-commerce or : You are a student in the field of business administration or fashion / communication and would like to start your professional life at the same time
  • You are absolutely service-oriented, enthusiastic and communicative
  • You are characterized by an independent way of working and good organizational skills
  • You have good language skills in German and English (spoken and written)
  • You are well versed in using Office applications
  • You work reliably, independently and enjoy working in a team and enrich it with a healthy dose of humor and zest for life
  • An affinity for cosmetics and a good knowledge of the market are an advantage

Apply now

We are looking for employees: who fit in with us: who share their passion for the job with us and who enrich our team with their personality. That applies to you Then we are eagerly waiting for your application documents, your salary expectations and your earliest start date by e-mail to

We are pleased to meet you!

Exceptional and classy.


Received, unpacked and tested immediately; Just a dream. I love The concept. Great quality, a cream that is tailored exactly to my needs and very effective. I noticed the first improvements after just one week: softer, smooth skin, fewer wrinkles in the morning and fewer pimples in the forehead area. Thanks, will definitely order again.
Visible success

Walter T.

My dermatologist advised me to do more for my mature skin. I came across Sober on the internet. I have been using the Hydra Defense face cream for 2 months. With success! I'm very satisfied. Thanks!
High quality goods


Timeshift Anti-Aging Serum - A great product for daily skin care. The serum has a pleasant smell, perhaps due to the green tea extract it contains. I have applied it daily and it feels very comfortable on the skin. Great product and would be happy again...
Best facewash I have ever used

Ernest H.

Risking to sound too overexcited, this is really the best I've tried! My skin feels very soft even after the first use, and the effect never disappoints. Redness has improved considerably; pores, too. Additionally to daily cleaning, once a week I leave it on my skin for a few minutes, and I can feel a good but gentle peeling effect. Simply everything is nice about it, including packaging, look, smell etc. One small space for improvement: the dispenser sometimes chokes or gives out very little, but it recovers after another push.
Accompanies my everyday life

Anne S.

Top products at a fair price when you take quantity and individuality into account. It's nice that natural ingredients are used. Delivery was quick, advice was great and very friendly. Definitely recommended.